Why Monthly Newsletters Matter: Supporting Chronic Disease Management Beyond the Office Visit

Physicians work hard to provide education and support during each patient visit. But let’s be honest—there’s only so much a patient can absorb in a 15-minute appointment. Between discussing medications, reviewing lab results, and addressing new concerns, it’s easy for important instructions to get lost in the shuffle.

That’s where EmpathiCare CCM Services steps in to make a difference.

Patients Forget—It’s Not Their Fault

Imagine being handed a lot of medical information during a short visit. You leave with good intentions but by the time you get home, you’re not quite sure what your doctor said about your blood pressure, how often you should check your sugar, or whether that medication needs to be taken with food.

This is a common experience—and it’s one reason many patients become noncompliant, miss follow-up instructions, or feel overwhelmed enough to call the office multiple times just to clarify what was discussed.

EmpathiCare CCM Services Bridge the Gap with Ongoing Education

With Chronic Care Management, patients don’t have to remember everything from one visit. They receive monthly educational newsletters, sent directly to their email, filled with easy-to-understand, relevant tips that support their specific health needs.

Here’s how these newsletters help:

• Reinforce important health information throughout the month

• Offer reminders and explanations in simple language

• Support goal setting and encourage patients to make small, manageable changes

• Help patients feel supported, not forgotten, between office visits

Physicians Stay Focused—Patients Stay Informed

Doctors are already doing their part by giving the best care possible during visits. But with our CCM Services:

• Educational outreach continues after the appointment

• Nurses help patients understand and apply what was discussed

• Fewer follow-up calls are needed, freeing up office staff

• Patients are more likely to stick with their care plan

Monthly newsletters may seem like a small gesture, but they are a powerful tool in managing and preventing chronic disease. When paired with CCM services, they ensure that patients receive ongoing, personalized guidance—not just during appointments, but all month long.

And when patients are informed, supported, and reminded regularly… they thrive.